Privacy Policy

Who we are

This Privacy Policy applies to the collection, use, and disclosure of personal information in accordance with the privacy laws of both New Zealand and Australia. It outlines how we, [Inthreadable, (“we,” “our,” or “us”) handle and protect the personal information we collect from individuals (“you” or “your”) who interact with our website, products, and services.

  1. Collection of Personal Information:

We may collect personal information from you when you interact with our website, register an account, subscribe to our newsletter, place an order, participate in surveys or promotions, and engage with our customer support. The types of personal information we collect may include but are not limited to:

  • Your name, address, and contact information (e.g., email, phone number).
  • Payment and billing details.
  • Demographic information.
  • Information related to your preferences and interests.
  • Information about your interactions with our website and services.
  1. Use of Personal Information:

We will use your personal information for the following purposes:

  • To provide and improve our products and services.
  • To process your orders and payments.
  • To send you information about our products, promotions, and updates, if you have consented to receiving such communications.
  • To respond to your inquiries, requests, and customer support queries.
  • To conduct surveys and gather feedback to improve our services.
  • To comply with legal obligations and enforce our terms of service.
  1. Disclosure of Personal Information:

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our products and services (e.g., payment processors, shipping companies, marketing agencies).
  • Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the acquiring entity.
  • With Your Consent: We will seek your explicit consent before sharing your personal information with third parties for purposes not outlined in this Privacy Policy.
  1. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please note that no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute data security.

  1. Your Rights:

Under the applicable privacy laws of New Zealand and Australia, you have certain rights regarding your personal information. These rights may include:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccuracies in your personal information.
  • Erasure: You can request the deletion of your personal information under certain circumstances.
  • Objection: You can object to the processing of your personal information in certain situations.
  • Withdraw Consent: If you provided consent for specific data processing, you can withdraw it at any time.

To exercise your rights, please contact us using the details provided in Section 7.

  1. Retention of Personal Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  1. Contact Information:

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us at:

Inthreadable Limited
sales@inthreadable.co.nz

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be effective from the date of posting on our website.

Please review this Privacy Policy periodically to stay informed about how we protect your privacy.

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